Purvabh Surana
Purvabh Surana

The Day I Quit Amazon

I was leading Gen AI adoption at Amazon. Helping them save millions of dollars. Training hundreds of people across 22 countries to build AI agents.

But every year, I watched small businesses fall further behind while costs, compliance, and competition kept mounting.

So I quit my 10-year career and started Thoughtkraft.

Why This Became Personal

Every MSME faces the same problems: cash flow crunches, compliance chaos, equipment breaking at the worst time.

I'd spent a decade fixing these inside big companies:

  • At Flipkart, I fought VPs for 8 months to create India's first policy making them pay vendors when Flipkart caused delays
  • At Reliance, I took problems from 80+ tier 3 retailers directly to the CEO
  • At Amazon, I saw what's possible when you apply AI to operational problems

My father-in-law runs marble operations around Udaipur. Same problems. But while Amazon had teams of engineers to solve them with AI, he was supposed to figure it out himself.

That's when I realized: the businesses that need AI most can't access it.

I started Thoughtkraft to fix that gap.

How I Work Differently

Transparent Pricing

Entry services are listed. Custom work is quoted after audit. No "contact us for pricing" games.

Pilot-First Approach

No annual contracts until you've seen results. Start small, prove value, then scale.

Plain Language

I translate corporate AI into MSME reality. No jargon, no hand-waving.

Honest Assessment

I'll tell you if AI won't help your problem. I've turned down projects that would waste money.

Your Data Stays Yours

No vendor lock-in. You own everything we build together.

Background

  • MBA from IIFT Delhi (India's trade policy institute)
  • 10 years at Amazon, Flipkart, Reliance
  • Led Gen AI adoption at Amazon across 600+ processes
  • Built India's first two-way vendor payment policy at Flipkart
  • Trained hundreds of non-technical people to build AI solutions
  • Winner, Flipkart Innovation Award
  • Currently consulting ₹1000 Cr+ ARR companies

But I started Thoughtkraft because helping 1,000 MSMEs matters more than consulting 10 large companies.

Ready to Get Started?

Book a free 30-minute audit or get in touch to learn more.